When navigating from one field to another field in Receipts Workbench (ARXRWMAI) using mouse, the cursor will not navigate to the desired field. Users are hard forced to use Tab key on the keyboard for R12

PROBLEM:

When navigating from one field to another field in Receipts Workbench (ARXRWMAI) using mouse, the cursor will not navigate to the desired field. Users are hard forced to use Tab key on the keyboard

SOLUTION:

Responsibility: Receivables Manager

Navigation: Help > About Oracle Applications

Check for Forms Server > Oracle Forms Version

Alternatively, you can get the forms version using the following at the command line prompt:

$ORACLE_HOME/bin/frmcmp_batch | grep Forms | grep Version

If the Forms version is 10.1.2.2,

1. Refer to Note 750359.1 to make sure patches listed under "Forms - Java Patch" in Step 2.1.2 are applied.

If the the issue occurs even after the patches in Note 750359.1 are applied, then it is suggested that the Forms version is upgraded to 10.1.2.3 please refer to Note 437878.1 for more information on the latest patches available.

If the Forms version is 10.1.2.3, then

1. Please download and review the read me for Patch 9044638

2. Then apply Patch 9044638 in a test environment.

3. After applying patch, please regenerate jar files via ADADMIN.

4. Retest the issue.

5. If the issue is resolved, please migrate the solution as appropriate to other environments.